Your Health Data Privacy is Our Top Priority
Understand exactly how Sylvan Health protects and uses your information to enhance your wellness journey.
Review Your Privacy SettingsWhat Information We Collect and Why
At Sylvan Health, we collect specific information to tailor your personalized wellness experience, provide accurate health insights, and ensure a secure and supportive community environment. Our approach is always transparent, giving you full control.
- Personal & Account Data: Your name, email, demographic details, and account preferences are used for personalization and secure access.
- Health Information: Self-reported health metrics, device integrations (e.g., fitness trackers), and lifestyle data help us generate your tailored recommendations.
- Usage Information: How you interact with our platform allows us to optimize features and improve your user experience.
- Cookies & Tracking: We use cookies to enhance functionality, provide relevant content, and remember your preferences. You have granular control and opt-out options for these technologies.
- Third-Party Integrations: If you choose to connect third-party apps, we only collect data with your explicit permission, always prioritizing your privacy.
This data collection is fundamental to delivering a truly personalized and evidence-based wellness solution, aligning with our commitment to healthcare technology best practices for data protection.
Manage Your Data Preferences
How We Use and Protect Your Information
Your data is a powerful tool for your wellness! We use it exclusively to deliver highly personalized recommendations and health insights. We never sell your personal health data.
- Personalized Recommendations: Your data empowers our AI to provide tailored lifestyle upgrades and health strategies.
- Platform Improvement: Anonymized and aggregated data helps us continually refine our services and develop new, impactful features.
- Third-Party Sharing (Limited): We only share data with your explicit consent, for specific services you elect (e.g., syncing with your doctor's portal).
- Marketing Communications: You have full control, with clear opt-out mechanisms, over any promotional messages you receive from Sylvan Health.
Our stringent data usage policies are designed to build trust and ensure your information serves your health goals, consistent with robust data protection and healthcare technology standards.
Learn About Our SecurityEnterprise-Grade Security Protecting Your Health Data
Security is non-negotiable when it comes to your health. Sylvan Health employs industry-leading security measures to safeguard your sensitive information around the clock.
- Advanced Encryption: All data is encrypted both in transit (TLS 1.2+) and at rest (AES-256) using robust protocols.
- Strict Access Controls: Only authorized personnel with the highest clearance can access sensitive systems, with regular training and background checks.
- Regular Audits & Penetration Testing: Independent third-party security experts routinely audit our systems for vulnerabilities, ensuring proactive protection.
- HIPAA & Compliance Certifications: We are fully compliant with HIPAA regulations and other relevant healthcare technology legal standards, underscored by regular compliance reviews.
- Incident Response: Comprehensive plans are in place to swiftly address any potential security incidents, with transparent user notification procedures.
Our commitment to enterprise-grade security means you can trust Sylvan Health with your most personal wellness information, upholding the highest standards of data protection for healthcare technology.
Report a Security Concern
Your Rights and Control Over Your Personal Data
You have absolute control over your personal health data at Sylvan Health. We empower you with clear, accessible tools to manage your information.
- Right to Access: Easily review and download all the personal and health data we have collected about you.
- Right to Rectification: Directly correct or update any inaccurate or incomplete information in your profile.
- Right to Erasure: Request the deletion of your account and all associated personal data from our systems.
- Data Portability: Export your data in a structured, commonly used, and machine-readable format.
- Granular Privacy Settings: Adjust who sees what, manage notifications, and control third-party integrations with intuitive in-app settings.
We are committed to upholding your privacy rights, ensuring you have complete transparency and control over your digital wellness footprint within our healthcare technology platform.
Access Your Privacy DashboardPrivacy Questions and Policy Updates
Have questions or need further clarification? Our dedicated Privacy Officer is here to assist. We also keep you informed about any crucial changes to our policy.
- Contact Our Privacy Officer: Reach out directly via email at [email protected] for any data protection inquiries.
- Policy Updates: We notify users of significant changes to this Privacy Policy and maintain a clear version history for transparency.
- Detailed FAQ: Find answers to common privacy concerns in our comprehensive Help Center.
- Complaint Resolution: If you have a privacy complaint, we offer a dedicated, timely resolution process.
Your trust is paramount. We are committed to an open dialogue concerning your privacy as part of our leading healthcare technology platform in Boulder, CO.
Email Our Privacy Team